Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscription Terms & Cancellation Policy

By completing your purchase, you acknowledge that this order includes a recurring subscription.

Clear notice of the subscription terms is provided:

• On the product page (bundle selection section)
• Through a required checkbox before completing your purchase
• At checkout, where the recurring nature of the order is clearly displayed

You may cancel your subscription at any time.

To avoid being charged for the next billing cycle, you must cancel your subscription at least 24 hours before your next billing date.

If the subscription is not canceled within this timeframe, the next charge will be processed automatically.

Once a subscription payment has been processed, it is non-refundable, as the order has already been prepared and processed.

For this reason, requests for refunds based on claims of unawareness of the subscription may not be eligible.

By proceeding with your purchase, you confirm that you have reviewed and accepted these terms. Additionally, you will receive a confirmation email with your subscription details, from which you can manage or cancel your subscription at any time.

By completing your purchase, you authorize us to charge your payment method according to the selected subscription plan and billing frequency.

If you have any questions or need assistance, please contact us at support@trendia-shop.com.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.